Visitor satisfaction is incredibly important to all businesses and facilities. In the office, you want employees and clients to feel comfortable. In government facilities, you want people to feel relaxed and safe. In schools and universities, you want students to be able to learn without getting sick or feeling anxious about health risks. In 2021, we’re still living with the COVID-19 pandemic, and cleanliness is high on the agenda for us all.
To achieve these things in any facility, you need to prioritize cleanliness. A clean facility has always been essential, but it’s more important than ever before in the midst of the Covid-19 pandemic. And while sanitizing is also crucial, it’s the cleanliness of a facility that people can actually see and that they are judging your facility on. Somebody’s perception of your facility’s cleanliness can make a big difference to how they perceive your business.
A clean facility demonstrates that you take care and pride in your facility. By extension, visitors will associate the visible evidence of cleanliness with a well-run business or facility that will be capable of meeting their needs or delivering a great service.
Why cleanliness affects visitor satisfaction
It’s obvious that any signs of poor cleanliness would be a cause for concern in a medical facility. Similarly, in hotels and restaurants, cleanliness is a key factor that visitors are looking for. But in offices, retail units, and government facilities, does it matter as much?
Nobody wants to shop in a cluttered, dirty store or work in a messy and dirty office. They certainly don’t want to do business with companies that don’t seem to care about cleanliness. It indicates a willingness to let standards slide.
After all, if you can’t be bothered to keep your floors clean, are you going to be concerned about client complaints? What will the standard of your workmanship be like? Nine times out of ten, there will be other places they can take their business – cleaner places!
Going beyond appearances
Of course, it’s important to go beyond appearances when it comes to keeping your facility clean and sanitized. While visitors can’t see the lack of bacteria and pathogens, it still matters. If you want your visitors to return and your employees to stay healthy, you need to ensure that you have a robust sanitization program.
Proper cleaning of facilities helps to stop the spread of COVID-19, and sanitization ensures your facility is as pathogen-free as possible.
Covid-19 survives on surfaces for several days, and it’s amazing how many surfaces we touch on a daily basis – often without really realizing. Regular disinfecting and sanitizing of all surfaces with professional equipment like an electrostatic sprayer makes all the difference when it comes to keeping visitors safe.
At Team Clean, we use the Clorox Total 360® to thoroughly disinfect and sanitize all surfaces to the highest standards. Using this innovative electrostatic sprayer along with a dedicated sanitizing solution, we can cover bigger areas even faster and more cost-effectively than before.