Team Clean, Inc.Team Clean, Inc.

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Quality Assurance

Our Quality Assurance Program

The quality of any janitorial/custodial services company’s work is of paramount concern, and requires a sustained, thorough approach by the vendor.  Quality is at the heart of each program we design and implement for our clients at Team Clean.

Team Clean’s web-based inspection program is at the beginning, middle and end of our work for our clients.  We evaluate the level of cleanliness that exists at the time of our initial engagement, identifying deficiencies and breakdowns in the system.  Then we improve on the quality, with constant evaluation of our efforts each day.

This level of quality control supports our business fundamental, ensuring that our clients receive consistent, high-performance cleaning on a consistent basis. In addition to daily fulfillment inspections conducted by a supervisor, each facility is closely monitored and inspected by an operation team member on a regular basis. Our quality control program consists of both regularly scheduled visits as well as unscheduled visits to each site. Furthermore, our ops team submits regular inspection reports for evaluation.

A project manager is assigned to every site to improve the overall quality control during the day. The project manager’s responsibility consists of controlling day staffs, as well as maintaining a direct relationship with each client.

Our staff is the most important factor in providing quality service for our clients. We actively seek qualified prospective employees on an ongoing basis for general cleaning requirements. In addition, each employee receives a comprehensive background investigation as a part of our employment procedures.  Team Clean has many talented and qualified employees in all levels of supervision. When new staff begins in either a day or evening position, a qualified supervisor will assist and train them according to the specific needs for each facility.

Our quality control process follows the site-specific scope of work and the data generated by both our customers and our inspections. This data is then analyzed to track performance. This ongoing process keeps track of how we perform and whether we meet our scope of work on a daily, weekly, monthly, quarterly and annual basis.

Everything we do is focused on providing high-quality, customized cleaning and maintenance solution for our clients.

Commercial Janitorial Services

Protecting Your Visitors and Employees from Winter Slips and Falls

As the temperatures fall, as the weather changes and we get closer to winter, we need to recognize the conditions that will expose all of us to injuries due to slip and fall accidents caused by rain, sleet, snow or ice.

We are acutely concerned with the potential perils that visitors to our clients’ offices or facilities can face, after successfully walking during wet weather, only to slip and fall after entering a lobby or reception area because there were no “walk-off” mats or “runners” present to capture moisture from footwear.

Now’s the time to purchase and install walk-off mats and runners to protect your staff and your visitors from slip and fall accidents while visiting your facilities.  The investment in walk-off mats and runners is relatively small, when compared to the cost of litigating one major injury caused by an unprotected wet and slippery floor.

Team Clean will be happy to provide a floor safety evaluation for you.  Please feel free to contact us to help you protect your visitors and staff during the coming winter months.  And always remember to wipe your feet before you enter the building!

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Free Consultation

Receive a complimentary price quote for cleaning services that will fit your needs and your budget

Frequency of service

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Facility Type

Type of Service Requested

General CleaningFloor CarePressure WashingLandscapingSnow RemovalDetail CleaningConstruction CleaningAll of the above

24/7 Support

All of us at Team Clean are dedicated to delivering impeccable service to our customers at all times. You can reach us in three ways: By phone, at 267-514- 8326 (TEAM) – By e-mail, at info@team-clean.com, or through our website. Our goal is responsive, reliable service at your call.

Monday - Friday

Team Clean’s headquarters at the Philadelphia Navy Yard are open Monday through Friday, 9 a.m. to 5 p.m.